bc35's Privacy Policy
Your personal information is completely safe with us — bc35 protects your data through SSL encryption and a strict privacy commitment.
Introduction & Overview
This privacy policy applies to users of the bc35 platform and provides a full description of our data practices.
bc35 is a trusted online betting and casino platform. We place the highest importance on the privacy of our users. This policy will tell you what types of information we collect, why we collect it, how we use it, and what your rights are.
By registering on the bc35 platform or using our services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform and contact our support team.
This policy applies specifically to users in Bangladesh and has been prepared in line with relevant Bangladeshi laws and regulations.
What Information We Collect
bc35 collects various types of information to provide its services. A detailed breakdown of this information is given below.
Personal Identification Information
Information you voluntarily provide during account registration or verification:
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID or passport number (where applicable)
Financial Transaction Information
Information collected during deposits and withdrawals:
- bKash, Nagad or Rocket account number
- Bank account details (where applicable)
- Transaction history and reference numbers
- Deposit and withdrawal amounts
Technical and Device Information
Information automatically collected when you use the bc35 platform:
- IP address and device identifier
- Browser type and version
- Operating system information
- Page visits, duration, and navigation patterns
- Cookies and local storage data
Gaming and Betting Activity Information
Information related to your activity on the platform:
- Bet and gaming history
- Wins and losses
- Bonus and promotion usage records
- Preferred games and playing style
- Support team conversation history
Purpose of Information Use
bc35 uses your information only for the following legitimate purposes.
Account Management
Your information is used to create, verify, and maintain your account. It is essential for identity verification, age confirmation (21+ years), and ensuring security.
Transaction Processing
The necessary financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers.
Customer Support
Your information is used to resolve your issues and provide effective assistance through 24/7 live chat and email support.
Fraud Prevention
Your information is analyzed to ensure account security, detect suspicious activity, and protect the integrity of the platform.
Service Improvement
Your information is used to analyze user experience, improve the quality of the platform, and develop new features.
Communication and Notifications
Your information is used to keep you informed about important account notifications, transaction confirmations, and relevant offers.
Information Sharing and Disclosure
bc35 does not sell your personal information to third parties. However, information may be shared in specific circumstances.
Important commitment: bc35 never sells or rents your personal information to third parties for commercial purposes.
Payment Processors
The necessary payment information is shared with bKash, Nagad, Rocket, and banking partners to complete financial transactions. These partners are required to follow their own privacy policies and may use your information only for the purpose of processing transactions.
Technology Service Providers
We work with trusted technology partners for platform operations, security systems, gaming software providers, and analytics services. All such partners operate under strict confidentiality agreements.
Legal Obligations
Information may be provided to relevant authorities pursuant to court orders, lawful investigation processes, or legal obligations. In such circumstances, bc35 will always make every effort to protect users' interests.
Responsible Gaming
In the interest of user protection, limited information may be shared with responsible gaming organizations in special circumstances (such as self-exclusion requests or problematic gaming situations).
Information Security Measures
bc35 adopts the highest industry-standard technical measures to ensure the security of your information.
SSL Encryption
Industry-standard SSL/TLS encryption technology is used for all data transmission, keeping your personal and financial information completely secure.
Firewall and Security
The bc35 platform is protected from cyber threats through advanced firewall systems and regular security audits.
Secure Data Storage
Your information is stored in encrypted form on secure servers. Only authorized staff may access the information for necessary reasons.
Continuous Monitoring
The system is monitored around the clock to detect suspicious activity. Prompt action is taken in response to any security incident.
Important reminder: No transmission of information over the internet can be claimed to be completely secure. bc35 maintains the highest level of security measures; however, you should also keep your account password confidential and not share it with anyone.
Cookies and Tracking Technologies
The bc35 platform uses cookies and related technologies to provide a better experience.
Essential Cookies
These cookies are essential for the basic functioning of the platform. They are used to maintain login sessions, ensure security, and keep core functionality active. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences and settings, such as language preferences, account settings, and betting preferences. They personalize your experience.
Analytical Cookies
These cookies are used to collect platform usage statistics. Page visits, user behavior, and performance metrics are monitored to improve service quality.
Cookie Controls
You can manage cookies through your browser settings. However, disabling essential cookies may cause some important features of the platform to not work correctly.
Your Rights and Controls
As a bc35 user, you have several important rights over your own information.
Right to Access
You may request to know what information bc35 holds about you at any time.
Right to Correction
If there are any errors in your stored information, you may request a correction from the support team.
Right to Deletion
Within the limits of legal and regulatory obligations, you may request deletion of your information.
Right to Restrict Processing
In certain circumstances, you have the right to request that the processing of your information be restricted.
Right to Data Portability
You may request your information in a structured, commonly usable format.
Right to Object
You have the right to object to the processing of your information for specific purposes.
Exercise your rights: To exercise any of the above rights, contact the support team via live chat or email. We will process your request as promptly as possible.
Data Retention Period
This section describes how long bc35 retains your information.
Retention Policy
bc35 retains your information only for as long as is necessary to provide services and fulfill legal obligations.
- Active account data: Complete information is retained for as long as the account remains active.
- Financial transaction records: Transaction records are retained for a defined period in accordance with legal and regulatory requirements, even after an account is closed.
- Closed accounts: After an account is closed, necessary information is retained for the duration required by legal obligations, then securely deleted.
- Technical logs: System logs and access records are automatically deleted after a defined period.
- Support conversations: Support chat history is retained for a defined period for the purpose of improving customer service quality and for reference.
Data Protection Commitment
- Against data selling
- SSL encryption active
- Regular security audits
- Minimal data collection policy
- Transparent data usage policy
- Respect for user rights
Protection of Minors
bc35 provides services only to those aged 21 or above.
Age limit: The bc35 platform is for users aged 21 or above only. We do not intentionally collect any information from minors.
Age verification process
A user's age is verified at the time of registration. We confirm through date of birth and relevant identification documents that the user is 21 years of age or older.
If a minor's information is found
If we discover that information belonging to a minor has been collected, that account will be closed immediately and the associated information will be deleted.
Changes and Updates to the Policy
bc35 reserves the right to modify this privacy policy as needed.
Notification of changes
If significant changes are made to this privacy policy, we will notify you in the following ways:
- A notice will be displayed on the platform.
- A notification will be sent to your registered email address.
- The "Last Updated" date at the top of this page will be changed.
If you continue using bc35 services after the updated policy takes effect, you will be considered to have accepted the new policy.
What you should do
Visit this page regularly to stay updated on the latest version of the privacy policy.
If you have any questions about a change, contact our support team — we are available at all times for your convenience.
Contact Us
If you have any questions or requests regarding this privacy policy, please contact us.
Support and privacy-related contact
The bc35 support team is always here for any requests related to your information or for clarification on this policy.
Useful pages
Visit the pages below for more information: